Professional Experience

A career built across retail, legal, healthcare, education, advocacy, and technology.

Career
  1. Present

    Assistant Manager

    Barnes & Noble College — Campbell University

    Demonstrates leadership through daily operations, team development, and customer experience — supporting students, faculty, and staff, and creating a welcoming environment where the team can do great work.

  2. Present

    Freelance Court Reporter

    Independent Practice

    Demonstrates organization, communication, and professionalism under deadline — producing accurate documentation for attorneys and courts in confidential, high-pressure environments while managing an independent business and its client relationships.

  3. June 2025 – June 2026

    Founder

    Empowered Parent Solutions

    Demonstrates entrepreneurship and advocacy — an educational resource business helping parents navigate family court and educational systems through practical guidance, organization, and support.

  4. Service

    Guardian ad Litem

    Volunteer Child Advocate

    Demonstrates advocacy, listening, and steady judgment — gathering information, working with families, and advocating for the child's voice, safety, and best interests in the court system.

  5. Earlier

    Clinical Medical Assistant

    Healthcare

    Demonstrates customer service and problem solving in a clinical setting — supporting patients and clinical teams with the calm, careful attention that healthcare demands.

  6. Earlier

    Online ESL Teacher

    Online Education

    Demonstrates communication, patience, and adaptability — teaching English as a Second Language to students across the world, building lessons, and meeting learners where they are.

Highlights

A few things I'm proud of along the way.

  • 01

    Built and launched StenoTrack, a workflow platform now serving court reporting professionals — designed from the ground up based on real experience in the field.

  • 02

    Founded Empowered Parent Solutions to help parents navigate high-conflict custody and educational challenges with practical resources and support.

  • 03

    Self-published two books helping readers work through some of life's most difficult chapters.

  • 04

    Served as a Guardian ad Litem — advocating for children in the court system with care, preparation, and steady presence.

  • 05

    Led retail store operations at Barnes & Noble College serving Campbell University, supporting students, faculty, and a team focused on great customer experience.

  • 06

    Built and runs a freelance court reporting practice — meeting the standards of attorneys and courts while managing my own business, clients, and schedule.